The Locals you can trust
Ambrose Building Flood Response
As locals, with an office on Ingham Road and fulltime Supervisors in Townsville, we have experienced one of Queensland’s worst flood disasters on record with you.
Ambrose Building is a Queensland family owned company that specialises in insurance repairs across Queensland and we have been completing insurance repairs in Townsville since 2011.
As locals, we understand the local conditions, use local trades and local suppliers. Having responded to every major natural disaster since the Mackay floods in 2008, we have a large support network and proven infrastructure. Our response model to events is we fully engage all of our local trades and only look to bring in our event trades once our local teams are at capacity. Our “First-in / Last-Out” policy means we use local trades first, support them with event trades so repairs to homes don’t stall, and as the event comes to a close all event trades are transitioned out leaving the local trades to work with us long into the future. At all times, all vetted, licenced and qualified local trades are utilised to their full capacity ensuring locals are 100% involved in fixing Townsville.
Some of our trusted local trades
NQ Plumbing & Drainage is a locally owned and operated plumbing contracting business in Townsville. Completing all aspects of plumbing quickly and professionally. Working with Ambrose building has been professional and trouble free with the customer always at front of…
NQ Plumbing & Drainage
We have been working with Ambrose Building for Many Years in Townsville. The Ambrose Team are very professional and understanding. We look forward to working together to get Townsville residents back in their homes as quick as possible.
BJ’S Express Moving and Storage
We look forward in working with Ambrose Building.
NQ Tile Styles
Ambrose building are a great company to work for and I would highly recommend them to anyone undergoing insurance work. Their team go above and beyond for there clients and the jobs are always organised well so all trades know…
Our team at STATEWIDE PAINTING that offer quality painting services for both commercials and residentials have enjoyed working with Ambrose buildings, the team at Ambrose have always been professional, reliable and well organised We would highly recommend Ambrose to everyone…
Tacoma Plumbing (Nth Qld) Pty Ltd are pleased to support Ambrose Building throughout North Queensland. We have completed numerous jobs with the team over the years and have found they are always professional and communicate well throughout the job. We…
It has been a pleasure working with Ambrose Building during such a tough time in Townsville. Ambrose staff have been helpful, efficient and are obviously dedicated to showing support for our town and its local businesses. Hopefully our paths cross…
MDP Tiling has had the pleasure to work along side Ambrose building for many years in and around the Townsville area. Highly recommend builder.
Experience with Ambrose Building to date had has been pleasant and easy going.
Duneez Portable Toilet Hire
Ambrose Building is our very value Client and we have spent a lot of time together on numerous job sites across Queensland. They have been always nice to deal with, very well organised and responsive. Their work and request are…
JERRY AND THE TILEMAKERS
Are you a local trade looking to help?
Ambrose Building is always happy to hear from local, licenced and qualified trades. Please send your Expression of Interest to us via our Contact Us page. Be sure to include your trade class, area of coverage and capacity.
Your Local Response Team
39 Oonoonba Rd, Idalia, QLD, 4811
In closing out the event for locals our fulltime Townsville Supervisors are being well supported by our Event Team. If you see them about you will be able to tell our Licenced Building Supervisors apart from our trades, as our Supervisors wear the grey polo shirt and our trades the more traditional hi-vis. If you see them be sure and say “Hi”.
Head Office Support
Our Administration Team is here to help, supporting our local supervisors in Townsville.
During your repair you will get a call from our head office staff based at Kunda Park on the Sunshine Coast. So if you see a number from down south, this is our Administration Team who are supporting our local Supervisors in Townsville. Our office number is 07 5373 3500.
Customer Service is very important to us and we know that the number one cause of problems on a repair is the breakdown of clear and effective communication. Therefore on each and every repair we allocate a QBCC Building Supervisor to manage and coordinate the repair on the ground and a Claims Administrator who is a second point of contact to help answer any questions you may have or pass on messages if the Supervisor is unavailable.
If at any time you have questions about your repair don’t hesitate to ask or track your repair via our Ambrose Building Customer Portal – Repair Hub.
At Ambrose Building, our priority is you and your family’s safety. If you have any questions or concerns, please don’t hesitate to call our friendly team today.